Are you experienced in customer service and administration? If so, we’ve got a perfect opportunity to join our growing team!

Full-time, permanent contract of £25,000 t0 26,000 a year!

What we’re looking for

Ideally:

• Certification in office administration

Essential requirements:

• Previous administration experience
• Previous customer service experience
• Experience with tasks such as data entry
• Proficiency in Microsoft Office applications, including Word, Excel and Outlook
• Excellent communication skills
• GCSEs (or equivalent) in English and Maths

Personal Skills & Attributes

• At least two years’ experience working in an administrative role
• Demonstrable competence as a general administrator
• The proven ability to work across multiple teams and functions to deliver the best result for the organisation
• The ability to take ownership and work independently, as well as enjoy working with colleagues to achieve goals
• To maintain the highest standards of confidentiality
• Clear, accurate and concise verbal and written communicator

Key responsibilities

Administration of:

• External coach parking at our depot location
• Insurance/ Incident Management process in liaison with the Oxford Bus Incident Manager
• Shared mailboxes
• Dealing with School Transport enquiries and ticketing queries
• Financial Accounting software (Xero) for the purposes of monthly reporting
• Vehicle entry and exit processes, updating fleet list, and creating digital and paper-based vehicle files, including Continental Packs
• Support the administration of uniform ordering and stock taking
• DBS applications and processing of Local Authority Safeguarding badges for all driving colleagues
• Petty Cash, driver expenses, and driver floats
• General Office Administration and telephone queries

Management of:

• Internal fuel payment card ordering, reconciliation and monitoring
• Authorised Testing Facility (ATF) for MOT payments, bookings, invoicing, cancellations
• School Transport timetabling and ticketing in liaison with Local Authorities
• Private Hire client invoicing

General:

• Build effective partnerships with the wider Depot team and support managers in meeting their objectives
• Engage regularly with all colleagues in the wider business using various methods of communication
• To generally promote the company and uphold the company’s reputation, enhancing the company’s image through appearance and behaviour
• To perform any other duties as may be required by the Area Director, Finance Director, Financial Controller and H/R Manager within the context of the post

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking

Apply via this link on Indeed: Operations Assistant – Bourton on the Water GL54 2HQ – Indeed.com

Closing Date: 22nd April 2025